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Announcement:Unscheduled downtime - Sunday, June 2nd, 2013

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Author	Thread Statistics \| Show CCP posts - 10 post(s)

CCP Falcon 2810	Posted - 2013.06.02 03:17:00 - [1] - Quote The Tranquility cluster has been taken offline as of 03:06 UTC in order to enable us to investigate several network issues that have occurred this morning. We currently have no ETA for the server to be brought back online, however we will update this forum thread as and when more information becomes available. We apologize for this unexpected downtime, and any inconvenience it may cause. UPDATE - 03:06 UTC - Tranquility Offline UPDATE - 03:30 UTC - We are currently investigating several network issues UPDATE - 03:31 UTC - COFFEE 0_o UPDATE - 03:52 UTC - Investigation into the current network outages is still ongoing UPDATE - 04:10 UTC - We are currently bringing Tranquility online in VIP mode for testing UPDATE - 04:11 UTC - MOAR COFFEE UPDATE - 04:17 UTC - Testing is now complete and VIP mode has been lifted UPDATE - 04:30 UTC - We are currently investigating several login issues that are being experienced UPDATE - 05:00 UTC - Investigation into ongoing login issues is currently in progress UPDATE - 05:01 UTC - SO MUCH COFFEE UPDATE - 05:30 UTC - Investigation into login issues is ongoing - Please bear with us UPDATE - 06:00 UTC - We are currently working toward the root cause of current login issues UPDATE - 06:40 UTC - Investigation into socket closed issues and login issues is ongoing UPDATE - 06:41 UTC - COFFEE POT BROKEN FROM OVERUSE - SEND HALP UPDATE - 08:00 UTC - DUST issues under control, we are however still working on login related issues for EVE CCP Falcon -á \|\| -á EVE Community Team -á \|\| -á EVE Illuminati -á \|\| -á Live Events Organizer @CCP_Falcon -á \|\| -á-á@EVE_LiveEvents


CCP Falcon 2810	Posted - 2013.06.02 04:11:00 - [2] - Quote OP Updated CCP Falcon -á \|\| -á EVE Community Team -á \|\| -á EVE Illuminati -á \|\| -á Live Events Organizer @CCP_Falcon -á \|\| -á-á@EVE_LiveEvents


CCP Falcon 2810	Posted - 2013.06.02 04:18:00 - [3] - Quote OP Updated again - VIP lifted at 04:17 UTC - Tranquility is now accepting connections. CCP Falcon -á \|\| -á EVE Community Team -á \|\| -á EVE Illuminati -á \|\| -á Live Events Organizer @CCP_Falcon -á \|\| -á-á@EVE_LiveEvents


CCP Falcon 2810	Posted - 2013.06.02 04:35:00 - [4] - Quote OP Updated - We're looking into the issues you're currently having. We're very sorry about this guys CCP Falcon -á \|\| -á EVE Community Team -á \|\| -á EVE Illuminati -á \|\| -á Live Events Organizer @CCP_Falcon -á \|\| -á-á@EVE_LiveEvents


CCP Falcon 2810	Posted - 2013.06.02 04:59:00 - [5] - Quote Lloyd Kring wrote: Boiglio wrote: CCP Falcon, and the rest of the Community Team~ Thank you. Whatever else may or may not be happening with the game, I love the improvements in how you are communicating information to the playerbase. Could this possibly be the exception to the rule that meetings are ridiculously useless? ;) The original post in this thread was both helpful and timely, and made it easy to access the information I needed without wading through multiple forums, threads, 3rd-party services, and whatever else. I (and I suspect a large percentage of your customers) understand that sometimes things go haywire--that is a totally separate issue than not having my time respected. Thank you again, and please please keep this up. Boiglio Very well stated! <3! Also, I need moar caffeine... @_@ CCP Falcon -á \|\| -á EVE Community Team -á \|\| -á EVE Illuminati -á \|\| -á Live Events Organizer @CCP_Falcon -á \|\| -á-á@EVE_LiveEvents


CCP Falcon 2810	Posted - 2013.06.02 05:05:00 - [6] - Quote If you're still unable to connect, please reply here with the country and province/state you're attempting to log in from. We're currently still looking into log in issues CCP Falcon -á \|\| -á EVE Community Team -á \|\| -á EVE Illuminati -á \|\| -á Live Events Organizer @CCP_Falcon -á \|\| -á-á@EVE_LiveEvents


CCP Falcon 2810	Posted - 2013.06.02 06:03:00 - [7] - Quote Hey guys, Apologies for the delay in updating further, I'm currently looking at getting more information. Right now we're aware that while some people are online, a large percentage of people are still dealing with login issues. We're currently working to the root of these issues, and we're hoping to update you all soon. Again, we're very sorry for any inconvenience that this has caused. We're well aware that this has occurred during peak playtime for our US Timezone pilots and apologize sincerely for the disruption to your internet spaceships. CCP Falcon -á \|\| -á EVE Community Team -á \|\| -á EVE Illuminati -á \|\| -á Live Events Organizer @CCP_Falcon -á \|\| -á-á@EVE_LiveEvents


CCP Falcon 2810	Posted - 2013.06.02 06:52:00 - [8] - Quote OP updated again. Unfortunately there's no more news that I can give you guys right now, other than we're working as quickly and thoroughly as we can to pinpoint and resolve ongoing issues that some of you are still experiencing. CCP Falcon -á \|\| -á EVE Community Team -á \|\| -á EVE Illuminati -á \|\| -á Live Events Organizer @CCP_Falcon -á \|\| -á-á@EVE_LiveEvents


CCP Falcon 2833	Posted - 2013.06.03 10:02:00 - [9] - Quote Updated the OP with current status. Sorry for the delay, but our engineers have been extremely busy and have worked through the night to attempt to resolve the current issues. When we have more information that we can release, we'll be sure to update everyone as soon as we can. CCP Falcon -á \|\| -á EVE Community Team -á \|\| -á EVE Illuminati -á \|\| -á Live Events Organizer @CCP_Falcon -á \|\| -á-á@EVE_LiveEvents


CCP Falcon 2849	Posted - 2013.06.03 10:35:00 - [10] - Quote Tranqulity is back online. As such, this thread is now locked. Please continue discussion here. CCP Falcon -á \|\| -á EVE Community Team -á \|\| -á EVE Illuminati -á \|\| -á Live Events Organizer @CCP_Falcon -á \|\| -á-á@EVE_LiveEvents

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